Q1- What happens during a home clinic visit?

A1- Our medical professionals are fully equipped to care for any issue typically seen in a doctor's office or urgent care facility. Our medical professionals check your vitals, draw labs, run tests and assist you with your medical issues. A ClinicInTheHome house visit is like no other doctor's appointment you've ever had. A medical professional who takes the time to get to know you, your health history and who cares for all of you, not just the issue of the moment.

Q2 - Can I access my medical records from my home clinic visit?

A2 - Your health records is available in the health portal. It enables you to automatically update and securely store clinical health records.

Q3 - What should I do to prepare before a home clinic visit?

A3 - Please prepare a clean, quiet space for the home clinic visit. We love your family, friends, neighbors, and pets, however, our medical provider strives to provide the best healthcare possible and ensure your privacy. Having a safe environment will help with that. Also, make sure the patient is available for the home clinic visit if you book for someone else.

Q4 - Where in my house does the home visit take place?

A4 - Medical professionals require a private setting in which to evaluate you in order to protect your privacy. Ideally, you can be examined on the first floor of your home in a living area to ensure adequate space and comfort.

Q5 - How do I pay for my home visit?

A5 - You can pay via credit card, cash or m-pesa.

You can also pay through MyHealthPlan wallet. MyHealthPlan wallet lets you set aside money medical expenses. You get a discount through MyHealthPlan wallet, which lowers your overall health care costs.